We've been hard at work with some larger features that will be released soon, but in the meantime we have some nice features which were released today!
AI automated knowledge missing detection
Now, when x10reply is used and we can't find the answer to the guest question in the KnowledgeCenter we are automatically flagging that message for missing knowledge. Hurray for automations :)
Improvement to the UX of x10reply/notes and a menu update!
x10reply is now more prominent
Before. this was in a menu. Now, it is ready for the limelight!
Notes are now in the menu
Based on user feedback, we have moved notes back to the menu and modal so it is abundantly clear when a note is being left vs when a reply is being written.
Menu UX improvement
Now, instead of the menu pushing the other elements over the menu overlays. This is much smoother and more consistent.