Today marks an important day for our product :) We have launched a full iteration of one of our core knowledge features, Policies. We have also released a sleek redesign of our inbox that prepare it for some other upcoming exciting releases.
Policies v1
Policies has received a complete redesign from the ground up. Here is what is included:
- Full UI/UX revamp
- Ability to edit/customize policies at the property level
- Improved and more flexible onboarding
- More in depth questions to guide and help users when building out their knowledge
- Ability to start from a document and we extract answers
Inbox redesign
Our inbox just got
more efficient and future proofed
. Before, the conversation panel had the reservation object, conversation details and notes on the left hand panel that was persistently open. As we look to add more useful features and to save space for the core action of sending messages, this redesign really sets us up for success.