Happy Friday, team! Today we released a few exciting new improvements to our product. Our x10AI product became stronger with the second iteration and also we launched another fully redesigned page of the property experience for our customers.
x10Reply
This feature allows for users of the inbox to generate responses to guests without ever having to leave the conversation view. x10Reply will take into account the guest messages, reservation details, property information and also the company policies before generating a response. We can't wait to see how much time this saves and also improves the accuracy of messages!
Please see the Loom video here for the entire interaction!
I am also VERY excited to announce that we also have a full analytics tracking plan that launched with this so we can see how it is being used.
Property UI Revamp
We have launched the next improvement to the UI/UX of the property experience for our customers. The screen that has been fully revamped is the property details screen (the one where customers land once they click on a property from the table). Let's take a look at the before/after.
Before
After
As you can see, we have turned this page into something that encourages action from our users and not simply showing them read only data. We have many other actions coming soon (adding documents, customizing policies, etc). HUGE improvement!